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SupportRecover Missing Minecraft Worlds on Apple Devices
<ol> <li data-list-item-id="e92a19b186e861be185a7e88e627b9831">Make sure your app is up to date by going to the App store and selecting <strong>Update</strong>.</li> <li data-list-item-id="ea2f5adfaf8a95e1f8fd58ebd63a0cfa3">Launch the Minecraft app on your Apple device.</li> <li data-list-item-id="e1627ad3dce1318739663ec5bb17b3615">Open the Minecraft Marketplace.</li> <li data-list-item-id="e32eae7dccca9971260efb293a53d4d13">Select the <strong>Store</strong>.</li> <li data-list-item-id="e371dc15f30154a857df96eb541928aed">Scroll down to purchases and select <strong>Restore Purchases</strong>.</li> </ol><p>If you made purchases through the App Store, you can also restore your purchases in the App Store. Doing so requires you to use the account associated with the Apple device.</p><p>To restore missing game data, you can either check if it has been stored through the iTunes backup or through Apple iCloud storage. Apple iCloud storage restoration will work only if you have the iCloud file sharing service enabled on your device.</p>
SupportHow to Report a Minecraft Server
<p>Players aren’t the only ones who deserve to be reported. Sometimes, servers can go against the <a href="https://aka.ms/mc-eula" target="_blank" rel="noopener noreferrer">Minecraft End(er) User License Agreement</a>. If you suspect that a server is doing something out of line, consider the following.</p><p>Familiarize yourself with our <a href="https://aka.ms/MCUsageGuidelines" target="_blank" rel="noopener noreferrer">Minecraft Usage Guidelines</a>. These guidelines explain how we allow commercial use of the Minecraft name, brand, and assets, including Minecraft servers. Here is a quick summary of some, but not all, behaviors that go against them:</p><ul> <li data-list-item-id="eab689769f2f5e57fba7a4e31ed170395">Gambling</li> <li data-list-item-id="e3f31d7570155e774a045594dd9d7fd72">Pornography</li> <li data-list-item-id="ebabe10c81bdd8f807cfb4f361b935168">Pretending to be associated with Mojang or Microsoft</li> <li data-list-item-id="ef1a956d70175480ce4b9c5514cdac011">Abusive behavior like attacking a group of people</li> <li data-list-item-id="e46e272e5699888a149e77f6677508156">Redistributing Mojang games or game files</li> <li data-list-item-id="e90e2ab62cc81e8b0af1f97ae6dee0e1a">Illegal activity</li> </ul><p><strong>Note:</strong> If you are not certain if a server violates these guidelines, don’t send a report.</p><p>After carefully reviewing the resources above, you can visit the <a href="https://aka.ms/MCE-ReportServer" target="_blank" rel="noopener noreferrer">Report a Server page</a> to let us know about a server’s activity. Please give as much information as possible so we can properly act upon their actions.</p><h2 id="h_01HZ7NPCB9B5ERRY9FECMMYR74">Finding a Safe Server</h2><p>Community servers each offer their own brand of fun and uniqueness. Find your favorite with the <a href="http://aka.ms/OfficialMinecraftServerList" target="_blank" rel="noopener noreferrer">Official Minecraft Server List</a>, where the servers follow our <a href="https://aka.ms/MCUGCommunityStandards" target="_blank" rel="noopener noreferrer">community standards</a> and guidelines. In addition to community servers, you can also browse Partner Servers directly within Minecraft: Bedrock Edition.</p>
SupportDownload Dedicated Minecraft Server Software
<p>Dedicated servers are hosted by individuals and are not partnered with Minecraft. By contrast, Partner Servers specifically work with Minecraft. Minecraft: Java Edition and Minecraft: Bedrock Edition versions both have dedicated servers, but only Minecraft: Bedrock Edition has Partner servers. If you are looking to set up a server for your friends and community, you can explore the links below.</p><h2 id="h_01JWC3QTAS7ZBYHZX8WDGB6YRD">Download software for a Minecraft: Bedrock Edition server</h2><ol> <li data-list-item-id="eab81a9efce5fcfe6bfb039b8dfa767f9">Visit the <a href="https://minecraft.net/en-us/download/server/bedrock" target="_blank" rel="noopener noreferrer">Download Server Software for Minecraft</a> page.</li> <li data-list-item-id="ed38df415c69ed545123e687302222ef3">Locate the live or preview version you want for either Windows or Linux.<ul><li data-list-item-id="e5d271cdc011b6bb8efd3bfc4b7bf03ff"> <strong>Note:</strong> This software is not available for Mac.</li></ul> </li> <li data-list-item-id="e967812b0927d932772c3abddb87b25d8">Check the <strong>Minecraft End User License Agreement and Privacy Policy</strong> box.</li> <li data-list-item-id="e1392120c6c5c8b9cd3ca8ce7c7a3bc0f">Click <strong>Download</strong>.</li> </ol><p>Your download will include a “How to use the dedicated server” guide that will help you through the installation steps to get you up and running.</p><p>For information on how to join someone else’s server, see <a href="https://help.minecraft.net/hc/en-us/articles/4410316619533-How-to-Play-Minecraft-Bedrock-Edition-Multiplayer" target="_blank" rel="noopener noreferrer">How to Play Minecraft: Bedrock Edition Multiplayer</a>.</p><h2 id="h_01JWC3S149G61H86CPJAN08VEP">Download software for a Minecraft: Java Edition server</h2><ol> <li data-list-item-id="e1077cc8d8e7242d1bd8e9869eb2ce8ce">Visit <a href="https://www.minecraft.net/en-us/download/server" target="_blank" rel="noopener noreferrer">the Java server download page</a>.</li> <li data-list-item-id="e9e0b5ef909f9271caaf1cb3aec16f8fe">Click the download link.</li> <li data-list-item-id="e182db26ce2b676ec3c0da92f67f1ce00">Go to the <a href="https://minecraft.wiki/w/Tutorials/Setting_up_a_server" target="_blank" rel="noopener noreferrer">setting up a server wiki</a> for instructions.</li> </ol>
SupportPlay Minecraft: Java Edition Online in a Multiplayer Server
<p>A Minecraft: Java Edition online server allows two or more players to play together and does not require a Realms subscription. To learn about other ways to play Java Edition with friends, see:</p><ul class="wysiwyg-indent1"> <li data-list-item-id="ebab0d16260377502e28c83d45488ec20"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4410317081741" target="_blank" rel="noopener noreferrer">Play Minecraft: Java Edition Multiplayer on a network connection</a></li> <li data-list-item-id="e3ee8328d3a0ff15a473ac1ad575aa31b"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360029644312" target="_blank" rel="noopener noreferrer">Join a Friend's Minecraft: Java Edition Realm</a></li> </ul><h2 id="01JRX4HSSQSBN1T3WYQM50DSCZ">Join a Minecraft: Java Edition online server</h2><p>After you've added a server, you can join in the future without adding it again.</p><ol type="1"> <li data-list-item-id="ee91fe68ca198e127b288a000e65737e6">Launch Minecraft.</li> <li data-list-item-id="e48a08a489329325d41c245818a9201b3">Select <strong>Multiplayer </strong>from the main menu.</li> <li data-list-item-id="e712b31bb70813b52e6bec0dd8290bd03">Select a method for joining a server. You have several options:<ul style="list-style-type: 1;"> <li data-list-item-id="e2218cd9a8f2b6937f5d3d62c3171c092">Select an existing server from the list.</li> <li data-list-item-id="eccc273fba18844bea5ee610447be99a9">Click the <strong>Direct Connection</strong> button and enter a server address.</li> <li data-list-item-id="e3f1a48566fd683f475b4caace143daf4">Click the <strong>Add Server</strong> button and enter the server address. Click <strong>Done</strong> when finished.</li> </ul> </li> <li data-list-item-id="e1719004152287a88642ea52c2dc51b83">Select <strong>Join Server</strong>.</li> </ol><p>Server addresses will be either an IP address (1.0.0.1) or a URL (www.example.com). For Minecraft servers that are safe to join and fun for all ages, check out <a style="background-color: #ffffff;" href="https://findmcserver.com/" target="_blank" rel="noopener noreferrer">our official Minecraft server listing site</a>.</p><h2 id="h_01JRE5WYW7BRMMCXYBA219NCRZ">Resources for Minecraft: Java Edition Multiplayer</h2><ul> <li data-list-item-id="eaf5a25326828cd78c91ddacb4f108f08"><a href="https://www.minecraft.net/en-us/download/server" target="_blank" rel="noopener noreferrer">Download the Minecraft: Java Edition server</a></li> <li data-list-item-id="ec325058873758a193a0c585e2749929b"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/35930809028749">Requirements to Play Minecraft: Java Edition Multiplayer Games</a></li> <li data-list-item-id="e8e1418a8ee35d238a69f0d3a2cd30e37"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409236107789" target="_blank" rel="noopener noreferrer">Troubleshooting Unable to Join Multiplayer Worlds in Minecraft</a></li> <li data-list-item-id="e1ba64961677ba097974d3e3c1c451d83"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/30437628422413" target="_blank" rel="noopener noreferrer">Troubleshoot Minecraft Network Connection Errors</a></li> <li data-list-item-id="e6c56b3f03e0da4708e62cb8eaac63369"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24543695465357" target="_blank" rel="noopener noreferrer">Troubleshooting Multiplayer Game Issues in Minecraft: Java Edition</a></li> </ul>
SupportSet Your Minecraft: Bedrock Edition Realm Server Region Preference
<p>If you own a Minecraft: Bedrock Edition Realm, you may see improved performance by setting a server region preference. Choosing a server region near you and friends can help reduce lag.</p><h2 id="h_01JXXJ3RC6VPVPPA3ZK7RHGD8F">How to set your Minecraft: Bedrock Edition Realm server region preference</h2><ol> <li data-list-item-id="e57db38da484449c231b902b7cbf3f864">Launch Minecraft and select <strong>Play</strong>.</li> <li data-list-item-id="e9e874e29330728e3aedce87732aeff4f">Select the <strong>Realms </strong>tab.</li> <li data-list-item-id="e340de6e259b57cf58b6e3e780b9a3ec4">Select your Realm and select <strong>Settings</strong>.</li> <li data-list-item-id="e12202573f3d924f7aa17ca3311e8853b">Select <strong>Manage Realm</strong>.</li> <li data-list-item-id="efd366397c41515e462c2b75ca5051a31">Select the <strong>Advanced</strong> tab.</li> <li data-list-item-id="e524fba32dcd5422515ff582cba7bb7f1">Select a server region preference.</li> </ol><p>If you do not set a preference, the Realm server location is automatically chosen based on the first player to join. The following options are available:</p><ul> <li data-list-item-id="eaa21e11047d07da378e548a8e2544609"> <strong>Automatic, first to join session:</strong> The server will be closest to the first player to join.</li> <li data-list-item-id="eaf1d64ede2b52724e6c12fd94da4ee78"> <strong>Automatic, Realm owner connection</strong>: The server will be closest to the owner’s location.</li> <li data-list-item-id="e75e415a4a6c8b64ddbd96fbae4768b5b"> <strong>Specific Region</strong>: The server will be hosted in the selected location.</li> </ul><p>All selections are preferences, and various circumstances may result in your Realm being hosted in a different region than what you selected. In these cases, we will always attempt to put you in the next best region. </p><p>See <a href="https://www.minecraft.net/en-us/article/improved-realms-regional-support" target="_blank" rel="noopener noreferrer">Improved Realms regional support</a> for more details.</p>
SupportJoin a Minecraft: Bedrock Edition Realm
<p><em>For Minecraft: Java Edition, see </em><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360029644312" target="_blank" rel="noopener noreferrer">Join a Minecraft: Java Edition Realm</a>.</p><p>After you <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/36776460334477" target="_blank" rel="noopener noreferrer">Accept a Minecraft: Bedrock Edition Realms Invitation</a>, the Realm will appear on your list of available Realms. You can join the Realms server even if the host isn’t online, and a Realms subscription is not necessary for the player joining.</p><p><em>For the best experience with Realms, make sure you meet the </em><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/35930809028749" target="_blank" rel="noopener noreferrer"><em>Requirements to Play Minecraft Multiplayer Games</em></a><em>.</em></p><h2 id="h_01JWRVY4V5CESNQZSJQY4SFPZ7">Join a friend’s Realm in Minecraft: Bedrock Edition</h2><ol type="1"> <li data-list-item-id="e4ddfa0c11a4d476d881f002ee3b39e3f">Launch Minecraft: Bedrock Edition.</li> <li data-list-item-id="ec1b558cb2984cc7575707f8062811246">From the main menu, select <strong>Play</strong>.</li> <li data-list-item-id="ea9734af3acaaf0f585178a28b2c072e8">Select the <strong>Realms</strong> tab.</li> <li data-list-item-id="ee33ef0a4e8c0fb5a3ec2d77b3a0812a4">Select the Realm you want to join, then select <strong>Play</strong>.</li> </ol><h2 id="h_01JWRVY4V5XZA2WZVER1FSHH00">Additional Resources</h2><ul> <li data-list-item-id="ef68377382822af7d889519493b16f0ff"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4410376128013" target="_blank" rel="noopener noreferrer">Troubleshoot Minecraft Realms Connection Errors</a></li> <li data-list-item-id="e1048a3e6e16040d7fd1b552c5e7e71b5"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24302916594701" target="_blank" rel="noopener noreferrer">Managing Multiplayer Game Access for a Child Account in Minecraft</a></li> <li data-list-item-id="ecdd69fe1197697bca32c6e8ec2460c8a"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409172223501" target="_blank" rel="noopener noreferrer">Manually Update Minecraft on Mobile Devices</a></li> </ul>
SupportHow to Update Your Microsoft Account Payment Information for Minecraft
<p>When purchasing games from the Microsoft store, you have the option to save payment details to your account for future use. When you make a purchase, payment information is transmitted to our servers over a secure connection.</p><p>Because this information is encrypted, Microsoft does not have direct access to your credit card details. This information can be sent to our payment partners to process a transaction but cannot be read by us. This means that if your Microsoft account were to be compromised, your card details would not be at risk.</p><h2 id="h_01HZ876KC2AFAYR522XMYE3QN4">VIEW OR REMOVE YOUR PAYMENT DETAILS</h2><p>You can view your payment details at any time on your Microsoft Account Settings using these steps:</p><ol> <li id="h_01HZ876QZE9HMV3NPVNBR28RW6" data-list-item-id="eb2cf8f10cbcbdb0fe3cb76e1ef4d09ea">Go to <a href="https://account.microsoft.com/billing/payments" target="_blank" rel="noopener noreferrer">Microsoft Account Payment Options</a> page.</li> <li data-list-item-id="ed5c5ec1c4b171551895e7056071f5070">Sign into your Microsoft account.</li> <li data-list-item-id="ec9254590135f9ab92d48f47f0d9f4d66">From here you can Add a new payment method or Remove payment method.</li> </ol><h2 id="h_01HZ8771QWN1YMP1E0R9RDAMT0">CHANGING PAYMENT FOR RECURRING SUBSCRIPTIONS</h2><p>A saved credit card is required for recurring purchases, such as monthly payments of Minecraft Realms. If you'd like to switch the card that is set up for recurring payments, delete the currently saved card, then add a new card to your profile. You can view more information on your Minecraft subscriptions in <a href="https://help.minecraft.net/hc/en-us/articles/28941339414541-How-to-Update-Your-Payment-Method-for-Minecraft-Realms">How to Update Your Payment Method for Minecraft Realms</a>.</p><p>If you still have questions, check out <a href="https://help.minecraft.net/hc/en-us/articles/19506833026829-Who-to-contact-with-your-Minecraft-support-questions" target="_blank" rel="noopener noreferrer">Who to Contact with your Minecraft Questions</a>.</p>
SupportUpdate: Changes to Server - Admin Scripting Module
<p>We’re making a small change to improve Realms stability.</p><p>Recently, we discovered that a small number of Realms used the server-admin scripting module in creative ways and at a commercial scale that is incompatible with Realms technical architecture and the <a href="https://aka.ms/msa" target="_blank" rel="noopener noreferrer">Microsoft Services Agreement</a>. As this usage grew, it placed sustained load on the service and contributed to the recent instability and outages players experienced.</p><p><strong>What’s changing</strong></p><p>To improve the Realms experience, Realms will no longer support the server-admin scripting module.</p><p>Joining and playing on Realms will continue to work normally, but experiences that relied on the sever-admin scripting module may no longer function in the same way.</p><p><strong>Why we’re making this change</strong></p><p>Realms is designed to help bring together friends and small communities to play together.</p><p>Realms is not intended to be used for very large or commercial operations. This type of usage creates growth patterns and system load that impact overall service stability, especially during peak play times.</p><p><strong>Who will be affected?</strong></p><p>Most players won’t notice any change.</p><p>A very small subset of Realms that relied on the server-admin scripting module as part of their setup may be affected.</p><p><strong>How this helps going forward</strong></p><p>Removing the server-admin scripting module allows us to better manage scale and performance, and will help Realms be more stable and reliable for everyone.</p><p><strong>Thank you</strong></p><p>We know recent instability has been frustrating, and we appreciate the community’s patience.</p><p>Our focus is to keep Realms dependable and enjoyable for everyone, especially during high traffic periods.</p><p> </p>
SupportTroubleshooting Can’t Connect to Minecraft Services Error After Sign in on Minecraft Launcher
<p>If your PC is saying you can’t connect to Minecraft services after you sign in to the Minecraft Launcher, ensure that you’re properly connected to the internet. Also, the Minecraft Launcher and Microsoft Store are connected, so make sure you are signed into the same account on both the Microsoft Store app and in the Minecraft Launcher. If you’re still getting the error, there are a few steps you can try that might address this issue.</p><h2 id="h_01JN4Q4XHYCVXCC4TK297W0THZ">Install missing key dependencies or applications</h2><ol> <li data-list-item-id="e1e962eed015a59e84b51462dfb22cccc">Install and sign into the <a href="https://aka.ms/DLXboxApp" target="_blank" rel="noopener noreferrer">Xbox App.</a> </li> <li data-list-item-id="ea42c8ca4ec2058b357036073866a48dc">If any dependencies are missing, the Xbox app should show you a list and recommend installation actions to fix these problems.</li> <li data-list-item-id="e276c804c6610225441108c44eecf1879">Install missing dependencies that are recommended.</li> <li data-list-item-id="e81234fa7d0a7d92e102dd6dba16e8a40">Examples include:<ul> <li data-list-item-id="ee37620e32ee95b3fd05dd9aee89b59d4"><a href="https://aka.ms/XboxIdentityProvider" target="_blank" rel="noopener noreferrer">Xbox Identity Provider</a></li> <li data-list-item-id="ed93034c1cdbfa56d8339655f5ba4437f"><a href="https://aka.ms/XboxIdentityProvider" target="_blank" rel="noopener noreferrer">Xbox Live In-Game Experience</a></li> <li data-list-item-id="eb13dd6d2ae1a47b543e34656a450a5ce"><a href="https://aka.ms/DLFeedbackHub" target="_blank" rel="noopener noreferrer">Feedback Hub</a></li> </ul> </li> </ol><h2 id="h_01JN4Q5HFC00GABEYNEP48BHXB">Reset the Microsoft Store</h2><ol> <li data-list-item-id="ec9a8a5d8d8c5f844dc7f236d4c477582">Press the <strong>Windows key + R</strong> simultaneously.</li> <li data-list-item-id="ec0d4a8383945b4c09537ca5adb33ecd6">Type in <strong>WSReset</strong> and hit enter.</li> </ol>
SupportJava Edition Game Service API Review or Application Process
<p><span class="TextRun SCXW213691488 BCX8 NormalTextRun CommentStart" lang="EN-US" data-contrast="auto">Mojang is improving the Minecraft: Java Edition ecosystem </span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto">regarding</span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto"> third-party applications that </span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto">interact with </span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto">the Java Edition game service APIs</span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto">.</span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto"> While many of these third-party applications integrate successfully into our services, some attempt to maliciously exploit our users</span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto"> through methods such as phishing attempts</span><span class="TextRun SCXW213691488 BCX8 NormalTextRun" lang="EN-US" data-contrast="auto">. </span><span class="TextRun SCXW213691488 BCX8" lang="EN-US" data-contrast="auto"> </span><span class="EOP SCXW213691488 BCX8" data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}'> </span></p><p>We’re enforcing new policies on third-party apps that seek to access Java game service APIs. From now on, we will be reviewing and manually adding all future API integration requests to an allow list. Existing applications, such as launchers and websites, will continue to have access without interruption. However, new applications must request access via <a href="https://aka.ms/mce-reviewappid" target="_blank" rel="noopener noreferrer">this form</a>.</p><p>We’re implementing these measures to provide a more secure experience for players and developers, and we greatly appreciate your understanding. We also understand the importance of community involvement when it comes to identifying suspicious applications. If you find a suspicious application, please report it using the form linked above. If you have any additional questions or concerns, please contact us <a href="mailto:enforce@minecraft.net" target="_blank" rel="noopener noreferrer">here</a>.</p>
SupportPlay Minecraft: Java Edition on a Local Area Network (LAN)
<p>You can play Minecraft: Java Edition with friends on a Local Area Network (LAN) by joining a world hosted on the same network connection. All players must be playing the most recent version of Minecraft using devices that support LAN play and be connected to the same local network. LAN games will display on the Multiplayer screen for guests even if they're connected to the internet through the local network. To learn about other ways to play Java Edition with friends, see:</p><ul> <li data-list-item-id="ed12a7e53e3c1506669ed541083b48d5b"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/32899741198989">Play Minecraft: Java Edition Online in a Multiplayer Server</a></li> <li data-list-item-id="e0bb80dbfe56687bcd6b976442b66da26"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360029644312">Join a Minecraft: Java Edition Realm</a></li> </ul><h2 id="h_01JRE4CMTKK2B2YR0ZJ58W05E0">Host a Local Area Network (LAN) multiplayer game</h2><p>The host can start a multiplayer game and play in the world on the same computer. </p><ol type="1"> <li data-list-item-id="e9c6ec4fea8b2e00230db69c3b68b992f">Verify that all players are connected to the same local network.</li> <li data-list-item-id="e584ab1948ad0c744e93f105d3519af80">Launch Minecraft: Java Edition and select <strong>Singleplayer</strong>.</li> <li data-list-item-id="e61dd13b0afe413b6df9148e65734b7fd">Select an existing world and click <strong>Play Selected World</strong> or click <strong>Create New World</strong>.</li> <li data-list-item-id="e1bc01056dbb906b6b9643ac0515720f5">Press the<strong> Esc key</strong> to open the game menu and select <strong>Open to LAN</strong>. </li> <li data-list-item-id="ec6a73467a468f0ce38c55e0ab495eacd">Adjust LAN World settings if desired and click <strong>Start LAN World</strong>.</li> </ol><p>A message that a local game has been hosted on port [######] will appear in the game messages.</p><h2 id="h_01JRE4CMTKE4HT6TCWP6Z366HG">Join a Local Area Network (LAN) multiplayer game</h2><ol> <li data-list-item-id="ea602feb348c969d48ada3d0a0f1d8a0c">Verify that you are on the same local network as the host and that your host has started the game.</li> <li data-list-item-id="e0f2c84a61f65a12b92b72453d779fa5b">Launch Minecraft: Java Edition and select <strong>Multiplayer</strong>.</li> <li data-list-item-id="e95959c1f9071565056c408d638a5996f">Select the game to join. LAN games should appear automatically.</li> </ol><h2 id="h_01JRE4CMTKA0NAQ9SRSM9GQXN5">Resources for Minecraft multiplayer games</h2><ul> <li data-list-item-id="e675bbf3dc249a1a3d905f7ed2b615122"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/35697355112717">Play Minecraft: Bedrock Edition on a Local Area Network (LAN)</a></li> <li data-list-item-id="ee2b874089ae45cf817f8aa0b97cf08c1"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/35930809028749">Requirements to Play Minecraft Multiplayer Games</a></li> <li data-list-item-id="e70d7546af5576fb4252a76517f20d9c5"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/8826295828493">Troubleshoot Minecraft LAN Connectivity Issues on Windows PC</a></li> <li data-list-item-id="eb8f08533479ed9b571299f5cf034e5fc"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409236107789">Troubleshoot Unable to Join Multiplayer Games in Minecraft</a></li> <li data-list-item-id="e046707a566e923917a14a4822bd09344"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/30437628422413">Troubleshoot Minecraft Network Connection Errors</a></li> <li data-list-item-id="edf10ee9c6b7f930d2e5dff9d28ac9a06"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24543695465357">Troubleshoot Multiplayer Game Issues in Minecraft: Java Edition</a></li> </ul>
SupportInformation about Mojang Accounts and Microsoft Account Migration
<p><strong>The migration process for Mojang accounts officially ended as of December 18, 2023. For more information about accounts compatible with supported platforms, see </strong><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/19615552270221" target="_blank" rel="noopener noreferrer"><strong>Accounts Required to Play Minecraft</strong></a><strong> and </strong><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360034753992" target="_blank" rel="noopener noreferrer"><strong>Different Minecraft Editions</strong></a><strong>.</strong></p><h2 id="h_01JQYWP79A1F9Z5Q24A4RHCQNZ">What happened to my Java Edition account?</h2><p>In an effort to increase account security and create a unified Minecraft ecosystem, a <a href="https://www.minecraft.net/en-us/article/java-edition-moving-house" target="_blank" rel="noopener noreferrer">Minecraft: Java Edition migration</a> from Mojang to Microsoft accounts was announced October 21, 2020. The migration grace period <a href="https://www.minecraft.net/en-us/article/account-migration-last-call" target="_blank" rel="noopener noreferrer">concluded December 18, 2023</a>. <strong>As the migration period has ended, Minecraft Support will no longer assist with migration-related queries.</strong></p><p>To continue playing Minecraft, you can purchase both Minecraft: Java Edition and Minecraft: Bedrock edition as one product on <a href="https://www.xbox.com/en-US/games/store/minecraft-java-bedrock-edition-for-pc/9NXP44L49SHJ/0010" target="_blank" rel="noopener noreferrer">the Xbox Store</a> or explore <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360034753992" target="_blank" rel="noopener noreferrer">Different Minecraft Editions</a> for other platforms.</p><h2 id="h_01JQYWP79ADWHS8J71MA2XPGWR">What happened to my Minecraft: Java Edition worlds?</h2><p>You may have Minecraft: Java edition single-player worlds stored on your hard drive but will not be able to play them until you <a href="https://www.xbox.com/en-US/games/store/minecraft-java-bedrock-edition-for-pc/9NXP44L49SHJ/0010" target="_blank" rel="noopener noreferrer">purchase Minecraft: Java Edition</a> using a Microsoft account.</p><p>If you create a new Microsoft account to play in an existing multiplayer world/server, you will join as a new player and spawn in at the world’s default spawn point with no items. If you had a base with items in it, you can then head there to regain any stored items.</p><h2 id="h_01JQYWP79ACJXQSM6D2DJHZD8H">What happened to my capes, skins, and username?</h2><p>Capes and skins tied to previous Java Edition accounts are not recoverable. When you create a new account, you’ll have to create a new username; your previous username may or may not be available. </p>
SupportLearn about Minecraft: Bedrock Edition Add-Ons
<p>Minecraft Add-Ons refer to a category of <a href="https://www.minecraft.net/en-us/marketplace">Minecraft Marketplace</a> content for Minecraft: Bedrock Edition that contains a resource pack and/or behavior pack.</p><ul> <li data-list-item-id="ed6be616c849b9e9db80a7d5f4b86c373"> <strong>A resource pack</strong> is a collection of files that can add or change the textures, sounds, and other aspects of Minecraft assets.</li> <li data-list-item-id="edfdf3ed98300050c4386c7c87c69ccf5"> <strong>A behavior pack</strong> alters how the game behaves and can change the rules of the game, modify how entities function, or even introduce new game mechanics.</li> </ul><p>Here are some other common answers to Add-On questions:</p><ul> <li data-list-item-id="ea5be91eebd78055ba0a80159e33728c8"> <strong>What can Add-Ons do?</strong> See <a href="https://www.minecraft.net/en-us/add-ons">Find Minecraft Add-Ons: Customize with Add-Ons</a> for examples of what resource and behavior packs can do—and see featured Add-Ons from Minecraft creators.</li> <li data-list-item-id="e2aed905fa7d31e1166bc8b931ecfa16e"> <strong>How do I get Add-Ons?</strong> You can buy content from the <a href="https://www.minecraft.net/en-us/marketplace">Minecraft DLC Marketplace</a> online or <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24069202046349">Buy Content from the Minecraft Marketplace</a> after you launch Minecraft: Bedrock Edition.</li> <li data-list-item-id="e4f4d1b10018161741ec83f5af7f4fdeb"> <strong>Where can I use Add-Ons?</strong> Add-ons work in single-player, multi-player, and Minecraft Realms worlds. They are not supported on personal, non-Realms servers.</li> <li data-list-item-id="ec110e93ebe28e98ce5c163452e205ecf"> <strong>Can I use multiple Add-Ons simultaneously?</strong> Yes, but we recommend you play with a maximum of three. More Add-Ons can cause decreased performance or other issues.</li> <li data-list-item-id="e88792729861d406ffbe1e1373e9c4521"> <strong>Why wouldn’t I use mods instead?</strong> Minecraft mods are exclusive to Minecraft: Java Edition. Add-Ons are for Minecraft: Bedrock Edition and are easy to download, install, and play without further setup.</li> </ul><h2 id="h_01K6NP8WRD6HJE8X4132BEF4VZ">Add-On Related Articles</h2><ul> <li data-list-item-id="efadf2e11182f6de621bc8a55e0e3cc1e"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24069589393549">How to Access the Minecraft Marketplace</a></li> <li data-list-item-id="ec093408e52fd5f912758eb909ac92aa3"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24069202046349">Buy Content from the Minecraft Marketplace</a></li> <li data-list-item-id="e6e8db56e7de049364e2277bc4bd02d5c"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24120525083533">Activate Add-Ons in Minecraft: Bedrock Edition</a></li> <li data-list-item-id="e603b6db34c41f4d7c7483bcab55d2b9f"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360058530652">Becoming a Minecraft Marketplace Partner</a></li> <li data-list-item-id="e1ed2e2e45c5234ab9812ac8e43607e10"><a href="https://www.minecraft.net/en-us/creator">Minecraft Creator Tutorials for Add-Ons</a></li> </ul>
SupportMinecraft Realms Safety
<p>A Minecraft Realm is a subscription to your own personal Minecraft server, where you can easily and safely play online with friends in worlds shared across devices.</p><p>Minecraft Realms benefit from our holistic approach to Player Safety, combining the best available tools and processes with a highly trained and dedicated team of passionate people. Our team works every day to celebrate and protect our community’s creativity and passion while ensuring interactions remain safe.</p><h2 id="h_01HBEM21DBQ9XK427B7P1A8EWA">Community guidelines</h2><p>To ensure players have the same inclusive and welcoming game experience when playing any of our games under the Minecraft franchise, we leverage the Community Standards for <a href="https://www.minecraft.net/en-us/community-standards">Minecraft</a> and <a href="https://www.xbox.com/en-CA/legal/community-standards">Xbox</a>.</p><p>These standards set the tone and values our players expect during their experiences and interactions in our games. Those same guidelines apply to Minecraft Realms in various ways.</p><h2 id="h_01HBEM25WP8E9ANC167ZC5MMED"><span style="color: black;">Safety features</span></h2><h3 id="h_01HBEM2AMZ2193CQ7VKBJBQ9JP"><span style="color: black;">Proactive moderation</span></h3><p><span style="color: black;">Realms features a proactive chat filtering system. We use this system to classify, filter, and escalate online harms</span> <span style="color: black;">such as harassment, abuse, and hate speech. Once escalated, our team manually reviews and moderates these harms to promote safe and welcoming interactions. We also leverage this filter to ensure Realms’ names and descriptions are appropriate. See </span><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/8047895358605"><span style="color: black;">Our Commitment to Player Safety</span></a><span style="color: black;"> for more information.</span></p><h3 id="h_01HBEM2FW9S55B9YQ2NPARDRXA"><span style="color: black;">Player abuse reporting</span></h3><p><span style="color: black;">The goal of having effective and intuitive Player Reporting mechanisms in our games is to empower you. Using these tools, you can let us know when harmful behavior is getting in the way of your Minecraft experience. Please visit these articles to learn more:</span></p><ul> <li class="wysiwyg-list-color" style="--wysiwyg-list-marker-color: black;" data-list-item-id="edd90b1bf2dfb9fcf800f0e593ad2ae37"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/7317376541197"><span style="color: black;">Guidelines for Reporting Inappropriate Player Behavior in Minecraft</span></a></li> <li class="wysiwyg-list-color" style="--wysiwyg-list-marker-color: black;" data-list-item-id="ee46321bd1d9ebac32f7686f6d204bf5d"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/7149823936781"><span style="color: black;">Report a Player in Minecraft: Java Edition</span></a></li> <li class="wysiwyg-list-color" style="--wysiwyg-list-marker-color: black;" data-list-item-id="e12f1c82e62a3b04f5d60c9358bb31141"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/13019118732429"><span style="color: black;">Report a Player in Minecraft: Bedrock Edition</span></a></li> <li class="wysiwyg-list-color" style="--wysiwyg-list-marker-color: black;" data-list-item-id="e4d5e540f2ffb160d84ae88c82860ab23"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409161646989"><span style="color: black;">How to Report a Minecraft Server</span></a></li> </ul><h3 id="h_01HBEM2MJSRDZD4J6JK691XAG9"><span style="color: #262423;">Parental controls</span></h3><p><span style="color: #262423;">Since the migration of all Minecraft and Mojang accounts to Microsoft accounts, both Minecraft: Bedrock Edition and Minecraft: Java Edition game clients benefit from increased account security. One example is the ability to activate two-factor authentication, which makes it much harder for intruders to access your account.</span></p><p><span style="color: #262423;">Also, Microsoft accounts benefit from parental controls that empower parents to choose what their kids can do in Minecraft online experiences, including which information they can access and how they can interact in chat. See these articles to learn more:</span></p><ul> <li data-list-item-id="e69e00b57029208f7174c598c72118da9"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360058605852">Understanding Minecraft Social Features for Child Safety Online</a></li> <li data-list-item-id="e78a0b27b0c9dbd85fa030a2236489b21"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/29427418905997">Minecraft Resources for Parents and Guardians</a></li> <li data-list-item-id="e0eef8dac740b967ce782449449d9c3f0"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4408968616077">Set Up Microsoft Family Groups for Parental Controls in Minecraft: Bedrock Edition</a></li> </ul><h3 id="h_01HBEM2SKGB03RJNYD5DTB0NHQ"><span style="color: black;">Human moderation</span></h3><p><span style="color: #262423;">No Player Safety system can fully and efficiently protect players without human moderators, which is why we invest heavily in building a team with the Minecraft community’s best interests at heart.</span></p><p><span style="color: #262423;">To best facilitate a safe and welcoming community for our players, we have a team of dedicated and passionate moderators and investigators that work in partnership with Xbox’s Gaming Safety Team. This team is empowered with specialized knowledge of the Minecraft community and gaming environment. That knowledge is used to review user-generated content and act on verified instances of unwelcoming, harmful, or in some cases, dangerous content.</span></p><p><span style="color: #262423;">Of course, no system is a perfect system, which is why we will continue to learn and grow with our community. We also put safeguards in place such as the </span><span style="color: black;">appeals process</span><span style="color: #262423;"> for players who feel their account was wrongly suspended. See </span><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4408964729869"><span style="color: #262423;">Banned Minecraft Accounts and the Appeal Process</span></a><span style="color: #262423;"> for information.</span></p><h2 id="h_01HBEM2Z2EGJVF8XZE0FQ6KKGB"><span style="color: black;">Xbox Clubs Safety</span></h2><p><span style="color: black;">To do our part in keeping the Xbox community safe and welcoming for all players, the Xbox team monitors for instances of inappropriate club content, as well as for clubs that seek to marginalize and harm others online. To learn more about Clubs’ safety, please visit </span><a href="https://support.xbox.com/en-US/help/family-online-safety/enforcement/protecting-players-from-offensive-clubs">Protecting players from offensive clubs | Xbox Support</a></p>
SupportMinecraft: Bedrock Edition for Android Requirements and Troubleshooting
<p>Below are the minimum specifications for Minecraft on your Android device. As of March 2025, Android devices using Open GL ES 3.0 and Android OS 8 are no longer supported and will not receive game updates.</p><h2 id="h_01J832H3S70Q12AM4SJYMJXVE4">Android Devices Minimum Specifications</h2><ul> <li data-list-item-id="ebed09bec53586188d6e30eecac2f3bf9">Operating System: Android OS 9</li> <li data-list-item-id="ed01352dd025f32a216ae1852525cc70d">Memory: More than 1GB of RAM</li> <li data-list-item-id="e87a5a6daa1a950ffa96bc709fee2edad">Storage: 1 GB or higher</li> <li data-list-item-id="e7f86230c065facda079e9cb25ca91f58">Graphics: OpenGL ES 3.1 or higher</li> </ul><h2 id="h_01J832HDQR4RHJ9QZJHV19T018">Troubleshooting performance issues on supported devices</h2><p>If you are on a device that meets the above specs and are still experiencing issues, see <a href="https://help.minecraft.net/hc/en-us/articles/4410246518669-Optimizing-Video-Settings-and-Performance-in-Minecraft">Optimizing Video Settings and Performance in Minecraft</a> for tips on improving your performance.</p><h2 id="h_01J832M9BZPAENE7KXV4RABNQ8">Information about sunset devices</h2><p>After you receive a final Minecraft update for your sunset operating system, you will still be able to play on your worlds and access Marketplace purchases (including Minecoins). Realms managed with a device running a sunset operating system will continue to work for 6 months unless they are updated by the Realm owner on a different device. To cancel your Realms subscription, see <a href="https://help.minecraft.net/hc/en-us/sections/36000025812877" target="_blank" rel="noopener noreferrer">Cancel Realms Subscriptions</a>.</p><p>After an OS is sunset, your device will no longer receive the latest Minecraft updates and will be unable to play multiplayer with devices that are continuing to receive updates. You also will lose access to certain servers.</p>
SupportHow to Use Quick Play in the Minecraft Launcher
<p>Quick Play in the Minecraft Launcher allows you to get into your Minecraft: Java or Bedrock Edition worlds faster. You can join single-player worlds, servers, and Realms through Quick Play.</p><h2 id="h_01JDAF6EBA2JG6CM65GX90707F">How to enable Quick Play</h2><p>Quick Play needs to be activated before you can use it. Follow these steps:</p><ol> <li data-list-item-id="e6b5f7fd91f893dddd71b6613de04d970">Start the Minecraft Launcher.</li> <li data-list-item-id="e846c72c4ddf0a713c213add27df7afbe">Select <strong>Settings</strong>.</li> <li data-list-item-id="ef09ae2422855c6085caec932d20915ab">Scroll down and click the box <strong>Enable Quick Play feature for Minecraft: Java Edition and Minecraft: Bedrock Edition</strong>.</li> </ol><p>The first time that Quick Play is activated, you will need to join a world through the game to get it to appear on the Quick Play bar. </p><h2 id="h_01KKEZYJX16T1RWF6D0ET3JE3C">How to start a game using Quick Play</h2><ol> <li data-list-item-id="e9b4319e2a805729ccad0b304272e77b2">Select your game edition.</li> <li data-list-item-id="e110460eeeb6db178d0bc11002d4037a1">Hover over the blocks next to the <strong>Play</strong> button to see shortcuts to games you played.</li> <li data-list-item-id="e2eefbff50115ed4d21e8ad44da9671ae">Select the block for the world you want to play.</li> </ol><h2 id="h_01KKF03NDA4PB0YXT78GC4RCVC">How to edit Quick Play options</h2><p>Select the kebab menu (three dots) next to your Quick Play blocks. Your five most recent worlds show by default. You can also change icons, pin your favorite worlds, or remove worlds from the list. You can disable Quick Play or delete all entries in the Launcher settings menu.</p>
SupportInvite Friends to Your Minecraft: Bedrock Edition World
<p>To play Minecraft with friends, you need to link or sign in with your Microsoft account and <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/32898740935181">Add Friends to Your Friend List in Minecraft: Bedrock Edition</a> or have the friends you want to play with on your friend list. Here’s how to invite your friends to your world after you’ve added them.</p><h2 id="h_01KKA8PP9G7F5CDM879GV20M0D">Invite friends to join your world</h2><ol type="1"> <li data-list-item-id="eec37bb6bb85c13f40ed35a1d65363896">Launch Minecraft and select <strong>Play</strong>.</li> <li data-list-item-id="e1420cf39defe8dbe5ded5e828661fc08">Select the <strong>Worlds</strong> tab and select the pencil icon to the right of the world you want to play.</li> <li data-list-item-id="e9f4e2ab5a6e611235fbda366e167b23e">Select <strong>Multiplayer</strong> from the menu on the left and enable the Multiplayer game toggle. You can also adjust other settings.</li> <li data-list-item-id="e33bcbb7220d6dc8dd715132a5377d786">Select <strong>Play </strong>or <strong>Play on Realms</strong>.</li> <li data-list-item-id="e8f51a0bfec2a61a9f743027c914e66e4">Pause the game and select the <strong>Social</strong> button in the top-right.</li> <li data-list-item-id="eb9151c8e9d2c1d09b9cb83fb1b91c588">Select <strong>Invite to Play</strong> and check the boxes next to the friends you want to add.</li> <li data-list-item-id="eb6daff72aa13668fb4b0249fdd3f6097">Select <strong>Send # Invites</strong>.</li> </ol><p>Your friend(s) should receive an invite from you through their platform’s game notification system. You will receive an in-game notification at the top of your screen after they accept the invitation and join your game.</p><h2 id="h_01KKA8PP9KKCVN6CHV0DRJEQ8T">Check your game settings and subscription status</h2><p>If you encounter any problems inviting a friend to your world, here are some things to check:</p><ul> <li data-list-item-id="e9d9eca770d5347cc1e8b420f62c6d372"> <strong>Sign in with your Microsoft account</strong>: Link or sign in with your Microsoft account. See <a href="https://help.minecraft.net/hc/en-us/sections/29296773863181" target="_blank" rel="noopener noreferrer">Linking Microsoft Accounts</a>.</li> <li data-list-item-id="e0f921943cd42675938864ea503d4814f"> <strong>Adjust multiplayer permissions for your world</strong>: Before you open your world, you may also need to adjust your world’s player access setting under Settings > Multiplayer to <strong>friends</strong> or <strong>friends of friends</strong> for other players to join. Players may see a Kelp error message when they try to join if this is not enabled.</li> <li data-list-item-id="e23ce27a3652b35858678ceb98d3dea8a"> <strong>Confirm your friend enabled multiplayer for their account</strong>: Make sure your friend has permissions to join multiplayer games, especially if they are playing with a child account. See <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24302916594701">Managing Multiplayer Game Access for a Child Account in Minecraft</a>.</li> <li data-list-item-id="e95937fb847becb38457b635066daa091"> <strong>Add your friend to your Friends list</strong>: If you’re not already Minecraft friends, see <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/32898740935181" target="_blank" rel="noopener noreferrer">Add Friends to Your Friend List in Minecraft: Bedrock Edition</a>.</li> <li data-list-item-id="e2bb56e343968da38e63d88610ecd970e"> <strong>Update to the newest Minecraft version</strong>: All players should update to the most recent version of Minecraft. See our <a href="https://help.minecraft.net/hc/en-us/sections/27166490706957" target="_blank" rel="noopener noreferrer">Download & Install</a> section for steps to manually update.</li> <li data-list-item-id="ebe87c8c33ce9c62e95edca9c30050b85"> <strong>Subscribe to your platform’s online service (console only)</strong>: An active <a href="https://www.xbox.com/en-US/xbox-game-pass" target="_blank" rel="noopener noreferrer">Xbox Game Pass Core</a>, <a href="https://ec.nintendo.com/US/en/membership/" target="_blank" rel="noopener noreferrer">Nintendo Switch Online</a>, or <a href="https://www.playstation.com/en-us/ps-plus/" target="_blank" rel="noopener noreferrer">PlayStation Plus</a> subscription is required for online play.</li> </ul><h2 id="h_01KKA8PP9RWJ4TZ5J1C2BVYP38">Additional multiplayer resources</h2><ul> <li class="wysiwyg-list-color" data-list-item-id="e7f9c8049bc649bd1387bfa5ba5f318ad"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4410386197133">Join a Friend's Minecraft: Bedrock Edition Realm</a></li> <li class="wysiwyg-list-color" data-list-item-id="e7662e642344ec1069453e7c1f83f0919"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409236107789">Troubleshooting Unable to Join Multiplayer Worlds in Minecraft</a></li> </ul><p> </p>
SupportEnable Symbolic Links in Minecraft: Java Edition
<p>A symbolic link (or “symlink”) is a special file-system entry that points to another file or folder, letting a path in one location refer to content in a different location. Symbolic links can be useful for keeping Minecraft data (such as worlds, resource packs, or datapacks) in a different location than the default directories Minecraft uses.</p><p>Symbolic links are supported on the operating systems Minecraft: Java Edition runs on, but Minecraft may restrict following links unless you explicitly allow them by creating an exceptions file that Minecraft can reference.</p><h2 id="h_01KKAG4XT82BEEJCSZG27JTJCC">How to create symbolic links</h2><p>Creating symbolic links is done outside of Minecraft and may require using a command-line tool or file manager features, depending on your operating system. Consult your OS documentation for details.</p><ol> <li data-list-item-id="ef856280ddb64557275034997e91d012c">Create or edit a text file named <strong>allowed_symlinks.txt</strong> in the Minecraft game directory. For the client, this is typically your <strong>.minecraft</strong> folder. For a dedicated server, it is the server’s working directory.</li> <li data-list-item-id="e37f664c8bbfc5f6d654e816b8b1ac807">Add allow-list entries that match the target paths your symbolic links point to, using the pattern type of your choice (prefix is used by default). Use the path separator for your operating system.</li> </ol><p>Here are some guidelines:</p><ul> <li data-list-item-id="ee4b36395d1590364daa8cb1d039413ac">Enter each target on its own line.</li> <li data-list-item-id="edb377e7c615332cb26ba44b8b80469a5">Choose a pattern type: <strong>glob</strong>, <strong>prefix</strong>, or <strong>regex</strong>.<ul> <li data-list-item-id="eead945635a135d373a7ea8309017a70f">Glob matches paths ending with wildcard patterns (for example, *.txt).</li> <li data-list-item-id="ed8b28e62f2978aed11c2d1c7abc4f995">Prefix matches paths that start with the pattern (for example, /test, /test/, or /test/file.txt).</li> <li data-list-item-id="e6c1a150012f5e1abbda113daa16ea050">Regex matches the full path using a regular expression (for example, a path that ends with \.txt).</li> </ul> </li> <li data-list-item-id="eec626becd572c811f2874765e699c503">Ignore comments by starting the line with a #.</li> </ul><h2 id="h_01KKAG4XTBAY87FZN0BADZ27TR">Security and symbolic links</h2><p>If you open a Minecraft world and receive an error stating it contains symbolic links that you did not create, do not open it—especially if it came from a downloaded archive (such as a .zip). Minecraft validates symbolic links inside world directories for safety; a malicious world could point outside the world folder and cause Minecraft to write or overwrite files elsewhere, leading to data loss.</p><h2 id="h_01KKAG4XTCG64KC9TFD39GDPJC">Troubleshooting symbolic links</h2><ul> <li data-list-item-id="e0f997303a3c5b1fa26bbdef4d6d88217">If you receive an error after creating a symbolic link, check the log file for the rejected targets (for example, .minecraft\logs\latest.log on the client) and adjust your allow-list entries using the guidelines above.</li> <li data-list-item-id="ed50b1369fdcfe4a976192a1384f16735">Relative paths may not work as expected. Use absolute paths when possible.</li> <li data-list-item-id="eb5d9e87f2f62c444439467a1aeeb644e">You may need to delete the existing folder in the location you want to create the symbolic link. Back up any data you want to keep.</li> </ul>
SupportTroubleshoot Video and Graphics Issues in Minecraft: Java Edition
<p><em>For Minecraft: Bedrock Edition, see </em><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409145165965"><em>Troubleshooting Video and Graphics Issues in Minecraft: Bedrock Edition</em></a><em>.</em></p><p>If you experience performance issues, such as stuttering frame rate, or receive a Pixel format not accelerated error, you may have outdated software or outdated drivers. Below, we have listed common fixes to resolve these problems.</p><h2 id="h_01KCKYRN4FVG54ME0AK6P5NJHN">Check for System Issues</h2><ul> <li data-list-item-id="e4340541dec7bb49701c691a27f81deca"> <strong>Install operating system updates: </strong>Check to make sure your computer is running the most recent version of your operating system.<strong> </strong>You should accept and install system updates and then restart your computer.</li> <li data-list-item-id="e60571860e98f963d578f3bb695e2231d"> <strong>Verify version and minimum requirements</strong>: Verify your system meets <a href="https://www.minecraft.net/en-us/store/minecraft-deluxe-collection-pc?tabs=%7B%22details%22%3A1%7D#accordionv1-b6c8df09da-item-7739893325:~:text=Windows%2010%20system%20requirements">minimum system requirements</a> to play Java Edition. We also recommend playing the most recent version of Minecraft: Java Edition with the latest fixes and updates.</li> <li data-list-item-id="e0fac6b8cccac8a954bc16187e3ff0554"> <strong>Update graphics drivers</strong>: Windows PC players can find updated drivers here: <a href="https://www.amd.com/en/support/download/drivers.html">AMD</a>, <a href="http://www.nvidia.com/Download/index.aspx">NVIDIA</a>, or <a href="https://downloadcenter.intel.com/">Intel</a>.</li> <li data-list-item-id="e02c7d1e809e579f3044dd82b7e7a9311"> <strong>Disconnect external input devices:</strong> Controllers, headsets, and USB devices may be detected as game inputs and cause issues. Unplug the devices and restart Minecraft to see if that solves the issue.</li> </ul><h2 id="h_01KCKZ0VFJW9QGVV29G087HEJ3">Change Minecraft game settings</h2><ul> <li data-list-item-id="e6947abff9098a95e3cec385e983066de"> <strong>Adjust video settings:</strong> See <a href="https://minecrafthelp.zendesk.com/en-us/articles/36136728320013-Optimizing-Minecraft-Java-Edition-Video-Settings-and-Performance">Optimizing Minecraft: Java Edition Video Settings and Performance.</a> </li> <li data-list-item-id="e226d59ffac48392b35f9699bc423ee5a"> <strong>Disable Mods:</strong> Enabling <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409139065613-Mods-for-Minecraft-Java-Edition" target="_blank" rel="noopener noreferrer">mods in your Java Edition game</a> may cause lag and affect gameplay. Disable or remove any active mods and see if that improves performance.</li> </ul><p>For more device and setup suggestions, see <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/27554449862285">Fix Crashes and Lag Issues in Minecraft</a>.</p>
SupportBuy Minecoins on Minecraft.net
<p>There is now a way to purchase Minecoins for your Minecraft Marketplace purchases outside of the game. Thanks to new integration with the Minecraft.net website, you can load up on Minecoins no matter where you are. Here is how to do so.</p><p><strong>Note:</strong> A Microsoft account is required to purchase Minecoins on Minecraft.net.</p><h2 id="h_01JATR9FC4CD1XKN75GEC4JRYA">How to purchase Minecoins on Minecraft.net</h2><ol> <li data-list-item-id="e4ea914b4a4ba501c7ec25ebbe3e51f19">Go to the <a href="http://minecraft.net/en-us/marketplace/buy-minecoins" target="_blank" rel="noopener noreferrer">Minecoin Purchase page on Minecraft.net</a>.</li> <li data-list-item-id="e3614567cf598ecb6a48fe717bf1431b3">Click the Account drop-down menu.</li> <li data-list-item-id="e6308174ea8ee25a5a00c1b8ad46d2bd4">Select <strong>Sign In</strong>.</li> <li data-list-item-id="e1f11b593f94c7762a123f2552f0864d4">Sign in to your Microsoft account.</li> <li data-list-item-id="e1a01e2f472e7adb0a40e44403a38eda9">After signing in, you will be redirected back to the Minecoin Purchase page. Select the Minecoin Pack you wish to purchase.</li> <li data-list-item-id="ec42b529c171070cda9af96aee4ac3b92">Select <strong>Checkout</strong>.</li> <li data-list-item-id="e2158166bff1dac264adf34f7fc78269c">Look over the purchase info and confirm you are using the correct payment method.</li> <li data-list-item-id="ee1af6fd0c7c54d0c7d8a0936aa1f8428">Select <strong>Buy</strong>.<ul><li data-list-item-id="e17a7078d7240adb11e8fe521a933c27f">If you are currently playing Minecraft on a device, you may need to restart your game for your new balance to be reflected in-game.</li></ul> </li> </ol><p>For more help with Minecoins, see the below articles:</p><ul> <li data-list-item-id="ebd72120208c273a798a486ea7553dd7a"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409234093581">How to Update Your Microsoft Account Payment Information for Minecraft</a></li> <li data-list-item-id="e16523528b0631aec7104e46456e520ca"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/360030463592" target="_blank" rel="noopener noreferrer">Request a Minecraft Refund</a></li> <li data-list-item-id="ee89c1c7c19bec0668bb5323210b5976e"><a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/24069589393549">How to Access the Minecraft Marketplace</a></li> </ul>
SupportTroubleshoot Missing Minecoins in Minecraft Marketplace
<p>If you have purchased Minecoins but the currency is not appearing in the <a href="https://www.minecraft.net/en-us/marketplace" target="_blank" rel="noopener noreferrer">Minecraft Marketplace</a> on your Microsoft account, you should contact the support team for the store where you bought them. Links to access these are below:</p><ul> <li data-list-item-id="e20247a28903e96651e49c54e0bc5467e"><a href="https://support.apple.com/contact" target="_blank" rel="noopener noreferrer">Apple</a></li> <li data-list-item-id="ee6a9e5c037a3e673ffd072347307f20e"><a href="https://support.google.com/googleplay/?hl=en#topic=3364260" target="_blank" rel="noopener noreferrer">Google Play</a></li> <li data-list-item-id="eb83a9d885a5230b88cbb875849c81fdb"><a href="https://en-americas-support.nintendo.com/" target="_blank" rel="noopener noreferrer">Nintendo</a></li> <li data-list-item-id="eeb8e525e2e775b41f346274d84ca1177"><a href="https://www.playstation.com/en-us/support/" target="_blank" rel="noopener noreferrer">PlayStation</a></li> <li data-list-item-id="e7dd75a38857b0c3ddc87ee4ba1ba26bb"><a href="https://support.xbox.com/en-US" target="_blank" rel="noopener noreferrer">Xbox and Windows</a></li> </ul><p><strong>Note: </strong>Minecoins will only appear in the Minecraft Marketplace if you are signed into the same Microsoft you used for the Minecoin purchase. </p>
SupportFix Achievements Not Displaying or Unlocking in Minecraft: Bedrock Edition
<p>If you finish an achievement and it doesn’t unlock, you may need to sign in or update Minecraft. First, make sure you meet the requirements to <a href="https://minecrafthelp.zendesk.com/hc/articles/4409244237325">Unlock Minecraft: Bedrock Edition Achievements</a>, then see the suggestions below if needed.</p><h2 id="h_01KHS50BVEFPZYHQC6VZ0FB9K5">Fix Minecraft: Bedrock achievements not unlocking</h2><ul> <li data-list-item-id="eaa74bc2eb94cac425b2ce517a4c8ee5a"> <strong>Verify achievements are not disabled</strong>: To see if achievements are disabled in your world, pause the game and select <strong>Settings. </strong>The <strong>World: Game</strong> section will display the banner "Achievements cannot be earned in this world" if achievements are disabled. <a href="https://minecrafthelp.zendesk.com/hc/articles/43622310316045">Restore or Recreate a Minecraft: Bedrock Edition World</a> to reenable achievements.</li> <li data-list-item-id="edf980163600d76bd91dc16f74795f815"> <strong>Verify your internet connection</strong>: <a href="https://minecrafthelp.zendesk.com/hc/articles/30437628422413">Troubleshoot Minecraft Network Connection Errors</a> includes recommended and required network settings that Minecraft needs to unlock achievements. For Xbox players, see <a href="https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection">Troubleshoot your Xbox network connection</a>.</li> <li data-list-item-id="e20d34c39105b67d73e64f706fdc60d92"> <strong>Update Minecraft to the latest version</strong>: If automatic updates are enabled, restart Minecraft (and the launcher on PC/Mac) to receive updates. Otherwise, see <a href="https://minecrafthelp.zendesk.com/hc/articles/4409172223501">Manually Update Minecraft on Mobile Devices</a>, <a href="https://minecrafthelp.zendesk.com/hc/articles/27914177012749">Manually Update Minecraft on Consoles</a>, or <a href="https://minecrafthelp.zendesk.com/hc/articles/25519964899597">Manually Update Minecraft on Windows</a> to update your device.</li> <li data-list-item-id="ea2f4250203f5937f597aaeaa68041891"> <strong>Verify your Microsoft account sign-in</strong>: You need to sign in using a Microsoft account to unlock achievements. See <a href="https://help.minecraft.net/hc/sections/29296773863181">Use or Link Microsoft Accounts</a> for information.</li> </ul><p>After following these steps, see if the achievement shows up as unlocked or reattempt the achievement to see if it unlocks as expected.</p>
SupportSecurity Vulnerability in Legacy Versions of Minecraft: Java Edition
<p>If you’re running a legacy version of Minecraft: Java Edition, you may be exposed to security vulnerability within Log4j, a common Java logging library, that affects Minecraft: Java Editions 1.7 to 1.17.</p><p>The latest versions do not contain this exploit, so we recommend you <a href="https://www.minecraft.net/en-us/download">Download Minecraft & Server Software</a> and update to the latest version of Minecraft for security.</p><h2 id="h_01KJ66NVZSGZHB98Q4X72MZSTY">Hosting a legacy version of Minecraft safely</h2><p>If you’re hosting a legacy Minecraft: Java Edition server and decide not to update, follow these steps to secure your version.</p><ul> <li data-list-item-id="e9dc7b29fce5ac7f2c34fb6259eeb2373"> <strong>1.18</strong>: Upgrade to 1.18.1. Otherwise, use the same approach as for 1.17.x below.</li> <li data-list-item-id="e1c10088b827b02c25f11a70f89393ac8"> <strong>1.17</strong>: Add these JVM arguments to your startup command line: <code>-Dlog4j2.formatMsgNoLookups=true</code> </li> <li data-list-item-id="e3e160c5e9df7e70d2227ec874a311f34"> <strong>1.12-1.16.5</strong>: Download <a href="https://launcher.mojang.com/v1/objects/02937d122c86ce73319ef9975b58896fc1b491d1/log4j2_112-116.xml">this XML file</a> to the working directory where your server runs. Then add these JVM arguments to your startup command line: <code>-Dlog4j.configurationFile=log4j2_112-116.xml</code> </li> <li data-list-item-id="ed84c029d5ac2679b7b0d72fc769a61fa"> <strong>1.7-1.11.2</strong>: Download <a href="https://launcher.mojang.com/v1/objects/4bb89a97a66f350bc9f73b3ca8509632682aea2e/log4j2_17-111.xml">this XML file</a> to the working directory where your server runs. Then add these JVM arguments to your startup command line: <code>-Dlog4j.configurationFile=log4j2_17-111.xml</code> </li> </ul>
SupportSave a Backup of Your Minecraft: Java Edition World
<p>Minecraft: Java Edition allows you to create a backup of any single-player world. It's always a good idea to save a backup copy of your Minecraft world to protect your progress.</p><ol> <li data-list-item-id="e1c2914759ca6306f8c0bc1cd63580c3a">Launch <strong>Minecraft: Java Edition</strong>.</li> <li data-list-item-id="e2c7384774fc7a21de4938ff1bba3465a">Select <strong>Singleplayer</strong>.</li> <li data-list-item-id="e76d8af2ab28281d303ff075ed1be9364">Select the world you want to back up, then select the <strong>Edit </strong>button.</li> <li data-list-item-id="e28254e12f1370dfd95eb9249f6e289de">Select <strong>Make Backup</strong> on the Edit World screen.</li> </ol><p>A backup of your Java Edition world will appear as a .zip file with the date of the backup included in the title. You can view available backup files by returning to the Edit World screen and selecting <strong>Open Backups Folder</strong>.</p><p>For more information about locating existing backups of your Java Edition worlds, visit <a href="https://minecrafthelp.zendesk.com/hc/en-us/articles/4409159214605">Find Your Minecraft: Java Edition Backup World</a>. </p>
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